COVID-19 UPDATES From Metro United Way

Metro United Way takes very seriously the potential spread of the COVID-19 virus and feels our entire community must play a role in helping contain the virus. In following recommendations from the Centers for Disease Control and Prevention (CDC), the Governor’s office, the Kentucky Department of Health, as well as the Mayor’s office and Louisville Metro Department of Public Health & Wellness, we are closing our offices and directing all Metro United Way (MUW) employees to begin teleworking starting Friday, March 13th, through at least Friday, March 27th.

Accordingly, all MUW-led events, in-person meetings, and conferences during those two weeks will be postponed to a later date.  Further, our staff is being directed to not physically attend any events, in-person meetings or conferences, but to seek virtual means to attend. We will work with our partners to find mutually agreeable future dates to reschedule any displaced activities so that our collective impact will still be felt in the community.



  • Community Impact Awards Celebration
  • Ready by 21 Conference
  • Mobile Census Labs
  • Mayor’s Give a Day Week of Service
  • Ready for K Alliance Quarterly Meeting
  • April Case Manager Meeting is canceled
  • Case Manager Lunch & Learn Series is postponed until further notice

*This list will continue to be updated as we learn of any other postponed or canceled events.


Our community must Stand United in the face of this COVID-19 situation to ensure an expedient resolution.  MUW leadership will continually assess the ongoing COVID-19 updates and remain in constant contact with health and government officials to inform when we will resume normal operations.

We have also ensured our 2-1-1 resource may be leveraged as a source of information and referral to the community. If you or someone you know needs help, CALL 2-1-1 or TEXT your zip code to 898211. Our call specialists are available 24/7 and will help connect you to food, housing, health, education and other resources available in our community.



Get ready for #GivingTuesdayNow

Join Metro United Way for a global day of giving and unity on Tuesday, May 5, 2020 – another way you can help meet the ongoing and unprecedented local needs caused by COVID-19.



One Louisville: COVID-19 Response Fund:

A coalition of government and philanthropy has joined together to create the One Louisville: COVID-19 Response Fund that will rapidly deploy resources to households, businesses, and community-based organizations (nonprofit organizations) working at the frontlines of the Louisville-area coronavirus outbreak. The Community Foundation of Louisville, in coordination with Metro United Way and fund partners, will oversee funding to community groups.



Get The Facts About COVID-19

For the most up to date COVID-19 information, please visit the following websites: –

Centers for Disease Control and Prevention:

KENTUCKY official Team Kentucky source for information concerning COVID-19.

Kentucky Department for Public Health:

Louisville Metro Department of Public Health and Wellness:

For Healthcare Providers reporting a possible case of COVID-19 or with questions about testing, please contact:

  • KDPH: 888-404-1539
  • KDPH After Hours (888) 9REPORT or (888) 973-7678

How to report Kentucky establishments that won’t comply with COVID-19 shutdown

  • State of Kentucky – 1-833-KY-SAFER / 1-833-597-2337 (tollfree)
  • City of Louisville – Metro311


Indiana State Department of Health:

Indiana Department of Workforce Development:

  • Assists employers, workers, and agents during this emergency.  If you are temporarily closing or reducing worker hours, please encourage your employees to file for unemployment insurance benefits.  They must do this online, through a computer or via smartphone.
  • Visit for Frequently Asked Questions, video tutorials, and a link to file for unemployment insurance.

Virtual COVID-19 Screenings for Indiana Residents

  • IU Health has launched a virtual clinic to offer individuals in Indiana regardless of age free Coronavirus (COVID-19) screenings using the IU Health Virtual Visit app. Staffed 24/7 with IU Health physicians, advance practice providers and registered nurses, the clinic will screen patients from home, potentially eliminating the need to visit physician offices, urgent cares or emergency departments. The team will recommend and facilitate appropriate pathways for care, and provide direct access and communication with local hospitals as medically appropriate.
  • Coronavirus Virtual Visits Instruction Flyer.If you have additional questions, you can call the ISDH Epidemiology Resource Center at 317-233-7125 (317-233-1325 after hours) or e-mail

Resources for Individuals and Families

Resources for individuals over 60


If you or someone you know needs help, CALL 2-1-1 or TEXT your zip code to 898211.

Our call specialists are available 24/7 and will help connect you to food, housing, health, education and other resources available in our community.


Meals for Residents Over 60

Now through April 3, up to 1,000 frozen meal packs will be distributed each weekday by The Office of Resilience at six locations throughout the community on a rotating schedule. The Louisville Metro Senior Nutrition Program, part of the Office of Resilience and Community Services (RCS), rolled out Metro March for Meals to provide meals for seniors ages 60 and older while the city responds to the COVID-19 pandemic.

Meals will be available on a first-come, first-served basis from 10 a.m. until noon and are limited to one box per person, containing five frozen meals per pack, each week. Older adults in need are advised to go to the center closest to their homes for assistance.

Click here to view a flyer with the full information. Please call (502) 574-5050 if you have questions or need more information.


AARP Resources

AARP’s Caregiving during Coronavirus resources:

AARP’s Prepare to Care guide is free and available to all:

AARP Community Resource Finder:

AARP Tele-Town Hall: March 26


Louisville COVID-19 Match

  • This matching service identifies healthy young adults (whose risk factors are low) who are willing to be paired with an elder or an individual who is at high risk in our community in order to coordinate the delivery of essential supplies if/when needed. We also want to encourage regular check-ins with these elders by phone or other electronic means. Sign up here.
  • For any additional questions, please contact Erin Hinson at (502) 791-7930.

Information for partners and organizations

Rapid Response Survey: KY Nonprofits & COVID-19 – Let us hear from you!

  • Metro United Way has been working alongside Kentucky Nonprofit Network, Grantmakers of Kentucky and regional partners like CNPE, FFTA, private and corporate foundations, and Metro Government partners to gather needed information from Kentucky and Southern Indiana’s nonprofits about the impact of COVID-19. Your responses will enable KNN, GOK and other partners to determine the resources needed.
  • *This poll is specifically designed for nonprofit organizations in Kentucky and Southern Indiana.
  • Fill out the survey here. Be sure to fill out part two of the survey ASAP!

Center for Nonprofit Excellence (CNPE) – continually updated COVID-19 Nonprofit Resources List.

Kentucky Nonprofit Network (KNN) –  COVID-19 Resource Page

Small Business Administration Loans

Kentucky has been approved for loans from the Small Business Administration, and most nonprofits are eligible to apply by working with a local lender. Click to see the available loan options. Importantly, the new Paycheck Protection Program (PPP) can be fully or partially forgiven if you are able to keep staff employed or return to them to employment.

Louisville Housing and Opportunities Micro-Enterprise (LHOME) $500 Lifeline Loan and $25,000 Small Business Continuity Loan applications will be available Monday, April 6. For more information, visit:, email or call 502-882-8091.

HSC CPAs and Consultants – Coronavirus Resource Center

Nonprofit Guide to COVID planning

National Alliance for Direct Support Professionals (NADSP) Toolkit for Direct Service Providers

Remote Work-Learning Resources. A list of different free platforms that can be utilized during this time to work, study or teach remotely. This list was put together with participation of different states, we selected some of them to save you some time in going through over a 100 list. Organizations suggest to pick one or two for your purpose and stick to it to reduce confusion.

1si Cares! This free resource is created by One Southern Indiana (1si), the chamber of commerce and economic development organization for Clark and Floyd counties. This initiative is a three-pronged approach to assist businesses to navigate the current health crisis through 1si Connects, 1si Collaborates and 1si Calls


Get Help Now

If you or someone you know needs help, CALL 2-1-1 or TEXT your zip code to 898211.

Our call specialists are available 24/7 and will help connect you to food, housing, health, education and other resources available in our community.

One Louisville: COVID-19 Response Fund:

  • Beginning March 19, financial assistance is available to help with rental assistance, childcare, transportation, food and utilities. Eligible households may call one of seven Neighborhood Place sites to apply. MORE INFORMATION HERE. 


Sign up and find out about everything we’re doing for people in the community. Or how you can help us make a difference.