Contact Us

Ways to Contact Metro United Way

Click Here to Contact Us By Email

General information/Questions:

Information/Questions about our website:

You can view our
Board of Directors here

You can view our
Privacy Policy here
You can read a resolution declaring
Metro United Way a compassionate nonprofit organization here


Main Phone Number

Metro United Way's main telephone number is 502.583.2821. By calling, you can be connected to any department or reach a receptionist who will help direct your call.

The following numbers are also available:

  • TDD: 502.589.4259
  • FAX: 502.583.0330 (please, no unsolicited faxes)

Click to Connect Via Social Media


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The new Metro United Way Blog- "Our United Voice"

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Mailing Addresses


Satellite Offices


Metro United Way, Inc.
334 E. Broadway
P.O. Box 4488
Louisville, KY 40204-0488

Metro United Way
Southern Indiana Office
405 East Court Ave, #3
Jeffersonville, IN 47130

Metro United Way
Shelby County Office
179 Alpine Dr.
Shelbyville, KY 40065


Where To Send A Pledge Payment

Metro United Way, Inc.
Dept. 52860
P.O. Box 950148
Louisville, KY 40295-0148

What To Do If You Need Help

If you need immediate assistance, finding the right information quickly is vital. With Metro United Way’s 2-1-1, the answers you’re looking for are just a three digit phone call away. For help with your utilities and rent payments, assistance preparing your taxes, finding adequate food, clothing or shelter for yourself or someone you know and much more, call 2-1-1.

Metro United Way 2-1-1 is a free phone number that anyone can use to get confidential health and human service information, 24/7 and in over 100 languages. Metro United Way’s 2-1-1 has helped over 284,000 people and services nine counties in Kentucky as well as three counties in Indiana through a partnership with Indiana 2-1-1.