TERMS & CONDITIONS

SMS Messaging

1. SMS Terms & Conditions
   Metro United Way uses SMS to communicate with parents, donors, community members, and staff for brief, informational, and service-related messaging. Messages include outreach regarding children’s developmental screening applications (to the children’s parents), donation follow-up, connecting those in need of help to service organizations, and general support inquiries.
2. Message Frequency
   Message frequency may vary depending on your interaction with Metro United Way.
3. Message and Data Rates
   Message and data rates may apply. Check with your mobile carrier for details.
4. Opt-Out Instructions
   You may opt out of receiving SMS messages from Metro United Way at any time by replying “STOP” to any message. After opting out, you will no longer receive SMS messages from Metro United Way.
5. Help Instructions
   For assistance, reply “HELP” to any message from Metro United Way at any time.
6. Customer Care and Support
   For help with Metro United Way SMS messages, you may reply “HELP” to any message from Metro United Way at any time. You may also directly contact Metro United Way for support by calling 502-583-2821 or sending an email to info@metrounitedway.org.
7. Privacy
   Metro United Way respects your privacy. Mobile opt-in information will not be sold, rented, or shared with third parties. For more information about how we collect and use personal information, please review our Privacy Policy at  https://metrounitedway.org/privacy-policy/.
8. Carrier Disclaimer
   Mobile carriers are not liable for delayed or undelivered messages.”