Metro United Way's Privacy Policy

User Agreement

Metro United Way reserves the right to change this user agreement at any time without notice. By using this website, you accept this Privacy Policy.

 

Information Sharing

Metro United Way respects your privacy and will never sell, trade, share or rent your personal information to any person or organization without your prior consent.

 

Information Collection

Signing Up for e-Mail Communications
When you sign up to receive e-mail updates, we ask for your full name and e-mail address.

Donating Online
When you donate online by credit card, you must submit your full name, credit card number and billing information. This information allows us to process and fulfill your donation and notify you of your donation status.

Your IP Address
An IP address is a number assigned to your computer automatically when you use the Internet. At no time is your IP address linked to personal information that identifies you as the owner.

 

Information Uses

Usage Tracking
Metro United Way tracks user traffic patterns with Google Analytics. This information is not associated with individual users and is intended only for the purpose of website enhancement.

Cookies
A cookie is a small data file that certain websites write to your computer’s hard drive when you visit them. Metro United Way uses cookies only for the purpose of enhancing your website experience.

A cookie can’t read data off your hard drive or read cookie files created by other sites. You can refuse cookies by turning them off in your browser. If you don’t know how, use your browser’s help function. By turning cookies off, you may limit your website experience.

Community Supporters Database
Metro United Way retains information provided by users in a secure database. This database may be used to verify donation transactions, thank supporters for their contributions, help keep supporters informed or to solicit future donations.

 

Information Security And Storage

To prevent unauthorized access, maintain data accuracy, and to ensure the appropriate use of private information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure all information collected. The use of SSL encryption is applied for all online financial transactions, with those transactions being stored on a separate physical server in a secure database.

Metro United Way Text Message Service Policy

We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn’t limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn’t intended to modify our general “Privacy Policy”, incorporated by reference above, which may govern the relationship between you and us in other contexts.

COSTS OF TEXT MESSAGES

We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

FREQUENCY OF TEXT MESSAGES

This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).

OPTING OUT OF TEXT MESSAGES

If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.”

 

Contact Us:

Metro United Way
334 E. Broadway
P.O. Box 4488
Louisville, KY 40204-0488

 

Please email: info@metrounitedway.org if you would like to:

  • Opt-out of future communication
  • Update your personal information
  • Be removed from our database

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