Help Where You Need It

2-1-1

2-1-1 is a free and confidential information and referral service that helps people face life challenges, often for the first time, by connecting them to the local resources they need. It’s available in over 100 languages, 24 hours a day, 7 days a week.

2-1-1 saves time and frustration by eliminating the need to navigate a maze of agencies and helplines by organizing all available resources in one location.

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  • WHAT DOES 2-1-1 DO FOR THE COMMUNITY?

    Calling 2-1-1 connects people to professionals trained to address diverse needs such as domestic violence, emergency shelter, clothing, legal aid, support groups, transportation, education, financial stability, health... and more.

  • WHY IS THERE A NEED FOR 2-1-1?

    2-1-1 addresses new realities that did not exist in years past. These include fluctuating employment rates, an increase in the number of senior citizens and an increase in the number of working poor.

COVID-19 Resources

For the most up to date COVID-19 information and resources, please visit our dedicated COVID-19 page here.

Visit COVID-19 Resource Page

One Louisville: COVID-19 Response Fund:

A coalition of government and philanthropy has joined together to create the One Louisville: COVID-19 Response Fund that will rapidly deploy resources to households, businesses, and community-based organizations (nonprofit organizations) working at the frontlines of the Louisville-area coronavirus outbreak. The Community Foundation of Louisville, in coordination with Metro United Way and fund partners, will oversee funding to community groups.

  • Learn more HERE about eligibility requirements and how to apply for funding.
  • Beginning March 19, financial assistance is available to help with rental assistance, childcare, transportation, food and utilities. Eligible households may call one of seven Neighborhood Place sites to apply. MORE INFORMATION HERE. 

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Service Provider Tools

Need more information? Dial 2-1-1 or call (502) 292-6107 or 1-877-566-4968

WHAT IS 2-1-1’S SERVICE AREA?

2-1-1 serves Metro Louisville and its surrounding counties as well as Southern Indiana.

Our 2-1-1 Indiana partnership supports information on more than 160 different state services, nonprofits, churches and programs. Metro United Way and 2-1-1 have also been actively involved in services such as screening for the Supplemental Nutrition Assistance Program (SNAP) and Affordable Health Care Act
in a statewide partnership with Family and Social Services Administration (FSSA).

Metro United Way's 2-1-1 receives funding from:

Real Stories

Our work has tangible results; it makes a real impact on real people. These are a few of their stories.

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