Metro United Way Press Room

Find the resources you need with one call! Metro United Way's 2-1-1 help referral service directs people looking for resources to help them face life challenges, often for the first time, to the appropriate service provider. A trusted and caring call specialist will listen to the full scope of your issue and connect you immediately to the right source. This easy to remember phone number saves time and frustration by eliminating the need to navigate a maze of agencies and help lines.


2-1-1 Get Connected Get Answers - Help With Basic Services


You can also search our database to find the answers you need, including:

  • Quality childcare
  • Help with utilities and rent payments
  • Assistance preparing taxes
  • Facing foreclosure
  • Adequate food, clothing or shelter for you or someone you know
  • Job training services

Recently celebrating it's 10th anniversary, our 2-1-1 help referral service has been used by over 540,000 people in our community in ten years. 2-1-1 is available in nine counties in Kentucky and three in Southern Indiana.

Should the 2-1-1 number not work from your phone, alternative numbers to dial are 502-753-2201 or 1-877-566-4968.

2-1-1 is now available via TEXT!
Texting your zip code to 898211 (TXT211) will route your request to our local call specialists to assist you.

For questions or more information, contact Glen Powell at

Click on the links below for more information on assistance in these areas.

Download our 2-1-1 App Search 2-1-1 on your smart phone